Comments on: Whirlpool Flame Lock Water Heater Model FG1F4040S3NOV

By: George

George — Tue, 23 Mar 2010 03:44:23 +0000

Wow @Starr, sorry to hear that! As far as I know the best thing you can do at this point is call the toll-free number on the water heater to deal with Whirlpool direct. I’m really surprised one of these got sold as recently as 2008… I **think** 2008 was the year the lawsuit closed/paid out after it was settled.

By: Starr

Starr — Wed, 10 Feb 2010 03:05:42 +0000

I would also like to get in on the lawsuit. How can I do that?

By: robert

robert — Mon, 14 Dec 2009 05:54:02 +0000

haven’t any of you heard of the lemon law? after 3 repairs for the same problem the company must replace the unit for free.at least that is the law here in Ohio. i have not researched if they have to reimburse the purchase price or not but i am having the same problem as all of you out there.had a new unit installed and still have to relight several times per year. i am at my last straw. i will be demanding a refund or a new electric water heater since it is obvious there gas units are defective. i believe the class action suit should be revisited because the company has not fixed the problem. all these units should be taken off the market and redesigned before some one is seriously injured from trying to fix them their self.

By: George

George — Sun, 07 Jun 2009 20:43:37 +0000

As Tom Moon suggested earlier you might want to call Whirlpool directly at 1-877-817-6750. It appears that they have taken the flamelocksupport.com website down, though a quick WHOIS search indicates the website is owned by American Water Heater Company, Johnson City, Tennessee 37601.

Updated post at http://www.divergentstudio.com/georgeswonderblog/2009/0421/technology/whirlpool-water-heater-model-fg1f4040s3nov-update/

By: k holub

k holub — Sat, 06 Jun 2009 20:23:39 +0000

Lowe’s in waco does not have it and not sure when more will come in for part number 6910811 conversion kit B!!! Ice cold showers till they get em I guess! No help- no warranty – no install help– looks like everyone who bought these whirlpool water heaters will take the Bath!!!

By: k holub

k holub — Sat, 06 Jun 2009 20:10:09 +0000

no luck at all with site http://www.flamelocksupport.com – it goes to a go daddy.com domain name site– no enhancment kit anywhere to be found!!! whats the deal???!!!!!

By: Hannah

Hannah — Fri, 08 May 2009 00:34:23 +0000

I went to the website you guys are talking about but I can’t figure out how to order the kit! Can someone tell me what to do or click on once I get to the website??

Thanks!!

By: Whirlpool Water Heater Model FG1F4040S3NOV - Update

Whirlpool Water Heater Model FG1F4040S3NOV - Update — Wed, 22 Apr 2009 00:46:46 +0000

[...] is my previous post about my Whilrpool FG1F4040S3NOV Water Heater which I originally posted because I could no longer find thermocouples to for my Whirlpool water [...]

By: Mike

Mike — Mon, 13 Apr 2009 02:02:17 +0000

I purchased my flamelock water heater about 4 years ago (12 yr warrantee). Last year the thermocouple went out with the same saga as all the stories above. I finally located and installed an upgrade kit 65 miles away and installed it myself. I only wasted gas and a day of work. Now one year later, the thermocouple is dead again – I think. Is it possible there is a shutoff switch that protects the thermocoupel? I thought that was what the new kit was all about. If so, how do I reactivate the thermocouple?

By: Dave

Dave — Mon, 06 Apr 2009 22:05:13 +0000

Got my kit today. I feel like we are all victims of some horrible disease, who have found each other! Without the internet, we would be so alone in our misery. Wish me luck and hot water!